Starting a new job can feel like stepping into an unfamiliar world. The initial onboarding phase within a new organization demands a focused effort on cultural assimilation, process comprehension, and strategic relationship development.
Days 1-30: The ‘Observe and Blend’ Phase
The first 30 days should be about observing and absorbing everything around you. You are in learning mode.
Understanding the Power Dynamics (hint: it’s not always about the title)
In many organisations, power is not always reflected on the org chart. The person with the “Senior Vice President of Everything” title might not be the one calling the shots. Instead, look for the influencers: those who get things done behind the scenes, who have the ear of key decision-makers, or who control key information. Pay attention to the real power brokers in the office. It might be the quietly competent colleague, the admin assistant with a vast network, or the senior manager who influences decisions without even trying. Keep your eyes peeled for these real power “rangers” – even if their job titles do not scream “big boss”.
The Hidden Hierarchy: Formal vs. Informal
Every office has its informal hierarchy. You may quickly realise that the hierarchy you see on paper does not always reflect the true structure. Look for the office historians and fixers, the ones who know how things are really done. These individuals can often make things happen with a well-timed conversation at the coffee machine or a quick chat during lunch. Your task is to identify these key players and start building relationships with them. Learn who holds influence both formally and informally and work your way into their good books.
The Office Talk
Communication in a new office is like deciphering a secret code. Is everyone sending long emails, or is Slack/Teams the primary form of communication? Does the team prefer quick face-to-face chats over long emails? Does the boss detest long meetings or thrive on them? If you can figure out the office’s preferred mode of communication early on, you will save yourself from making awkward missteps.
Also, when it comes to digital communication, not all channels are created equal. Some channels are vital for project updates, while others are more about memes and small talk. Pay attention to which channels are actually used for serious work and which ones are the unofficial “fun zones”. Over time, you will learn to navigate them accordingly.
The Sacred Coffee Machine Rituals: Timing is Everything
Ah, the coffee machine. The true heartbeat of the office. Is it a social hub, or is it a quiet, sacred space where people go for a quick caffeine fix without engaging in small talk? You will soon figure out the coffee machine etiquette, knowing when it is appropriate to join the group for a chat and when it is best to just grab your cup and retreat to your desk. If you are new, however, do not skip these coffee breaks: becoming part of the team often happens over a cuppa. And remember: if you do not drink coffee or tea, make sure you have an alternative beverage ready—trust me, you do not want to miss out on the coffee break camaraderie!
Unwritten Quiet Periods: The Office’s Unseen Code
Every office has its quiet times: those moments when no one dares disturb anyone else because everyone’s deep in focus. Watch for these quiet periods, especially when the team is working on deadlines or when developers are in the zone. During these times, it is not the best moment to ask for help. Learn when it is acceptable to pop by someone’s desk for a quick question, and when it is better to leave them in peace.
Action Tip: Ask ‘stupid’ questions. Seriously. It is better to sound a tad clueless now than to mess up later. And always, always offer to make a round of coffee or tea. It is a peace offering, a social lubricant, and a survival tactic all rolled into one.
Days 31-60: The ‘Make Your Mark (But Not Too Loudly)’ Phase
By now, you are starting to feel more comfortable. You have observed enough to know the lay of the land, and it is time to start making your mark. But remember: do not make too much noise just yet. You are still in the process of finding your place within the team (and in probation).
Meeting Dynamics: Who Talks, Who Doesn’t, and Why
Meetings often have their own set of unwritten rules. You will soon realise who dominates the conversation and who stays quietly in the background (for good reason, usually). Watch for when key people speak up and how they do it: this will give you insights into how to contribute yourself. Avoid being the person who brings up a topic that has already been discussed (unless you want to be the subject of an office-wide groan). Instead, learn the rhythm of your meetings and adapt to the group dynamic.
Feedback Culture: Direct or “Did They Mean That?”
Feedback can vary greatly from one organisation to another. Some places are direct, while others might deliver feedback in more subtle ways. Observe how feedback is given: Is it blunt and to the point, or is it wrapped in compliments and polite language? Read between the lines, especially if you receive indirect feedback or passive-aggressive comments (watch for those cryptic emojis). The more you understand how feedback works, the easier it will be to adapt to the culture. Just remember, feedback is a two-way street, so do not be afraid to offer your thoughts, just maybe not too soon!
Action Tip: Keep a ‘brag book’. Not literally, of course, but keep track of your achievements, the little wins, and the times you have come through with that perfectly timed spreadsheet. This will come in handy when appraisal time rolls around—and trust me, you will want to remember everything!
Days 61-90: The ‘Network (But No Schmoozing)’ Phase
Now, you are starting to settle in. It is time to take things to the next level. Networking in this phase is not about handing out business cards left and right: it is about building real, meaningful connections.
By now, you will have identified the key players in your team and other departments. Make time to chat with colleagues from across the organisation, whether it is over lunch, during a break, or just after a meeting. Do not be afraid to ask for a ‘quick cuppa’ with people in different departments. The more you get to know everyone, the more you will understand how the organisation functions as a whole.
Action Tip: Find a mentor. This is someone who has been around the block, knows the office dynamics, and can provide valuable advice. They might even have some interesting gossip to share about the office’s past shenanigans.
Final Thoughts: Your first 90 days are all about understanding the landscape, finding your footing, and building relationships. Do not rush it: take the time to observe, and in doing so, you will ensure that when the time comes to step up and make your mark, you will do so with confidence and clarity. And above all, remember the coffee machine etiquette. It is the little things that often make the biggest difference.
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